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Frequently Asked Questions

We’ve listed the frequently asked questions for our Cambria hotel below.
If you have an inquiry that isn’t answered here, please do not hesitate to contact us.

Is there ample parking at the Rigdon House and is there a charge?
We have plenty of FREE parking available on-site.

What is your cancellation policy?
We have a 5 day (120 hour) cancellation policy. If you need to cancel for any reason, please give us a call before the  5 day window.

What time is check-in?
Check-in starts at 3:00 pm. The office is open until 9:00 pm. If you require an earlier check-in, please get in touch with us by phone or email. If you plan to arrive later than 9:00 pm, please give us a call at 805.927.5125.

What time is checkout?
Check-out is at 11am. If you require a later check-out, please let us know and we will do our best to accommodate your plans.

Can you guarantee the room I will stay in?
Our boutique hotel is small with only 14 suites. Occasionally, this requires us to move and coordinate occupancy to accommodate all reservations. In the unusual circumstance where you may be switched to a different room, we will move you and your party to a similar suite or upgrade your room. If you have a special occasion or if there is a reason you require a particular room, please contact us directly and we will be happy to do our very best to ensure you remain in the room requested.

Do you provide wireless Internet at the Rigdon House?
Yes, we have wireless Internet available to all guests at the hotel.

Do you allow pets at your Cambria hotel?
We are dog lovers and we do offer a couple of dog friendly rooms to our guests traveling with their furry companions. The pet fee is $40.00 per dog per night with a maximum of two dogs weighing 40 lbs or less. As we are a small property we cannot guarantee that these rooms will be available. Please contact the hotel directly to inquire about pet friendly availability. 805.927-5125

What are the front desk hours?
The front desk is open 7 days a week from 9:00am to 9:00pm. If you will arrive after 9:00pm or if you anticipate a later check-in, please call us and we will make the necessary arrangements.

What time does the wine social hour start and how long does it last?
The wine hour is held in our wood paneled library from 5:00pm- 6:00pm every evening.

Do you have an elevator for the upstairs rooms?
Although we do not have an elevator in our Historical Inn we do have lovely accommodations located on the ground level. If you have trouble ascending stairs, please call us to confirm you have reserved a room located downstairs.

Are you located on the beach?
We are about 2 miles from Moonstone Beach. Our Cambria hotel is located in the heart of the East Village within walking distance to all the shops and restaurants.

How many suites are there at the Rigdon House?
There are only 14 suites, but they are all incredibly spacious. Most suites are 600 square feet with a separate living room and bedroom.

Do your rooms have private bathrooms?
Yes, all the rooms have private bathrooms.

Do your rooms have kitchenettes?
Yes, all rooms are equipped with microwave, toaster, coffee maker, and mini-fridge.

Do you allow groups at the Rigdon House?
We love to host groups at the Rigdon House. If you would like to book a group getaway, please get in touch with us directly.

How far is your Cambria hotel from Los Angeles/Santa Barbara/Big Sur/Carmel/Monterey/San Francisco?
– 4 hours North of Los Angeles (Hwy 101 to Hwy 1).
– 2 hours North of Santa Barbara (Hwy 101 to Hwy 1).
– We are the gateway to Big Sur. It takes about an hour and a half to get Pfeiffer Park in Big Sur (Hwy 1).
– We are 2 hours south of Carmel and Monterey (Hwy 1).
– We are 4 hours south of San Francisco (Hwy 46 to Hwy 101) or 4.5 hours south of San Francisco (Hwy 1 to Hwy 156 to Hwy 101).

Is your Cambria hotel close to the Paso Robles wine country?
Yes, we are very close to the Paso Robles wine country and the ideal starting point. We have multiple bus tours that will take you to the vineyards and tasting rooms, so you don’t need to worry about driving. They’ll pick you up from our Cambria hotel. It takes about 20 minutes to 1 hour to get to the vineyards, depending on which you’d like to visit.

Are you able to arrange Hearst Castle tours?
Yes, we are happy to arrange your tour at Hearst Castle. We would just need your preferred date and time and also a back-up date and time. Unless requested otherwise, we use the same credit card that you used to make your Cambria hotel reservation.

Do you recommend making dining reservations before hand?
If you plan to visit Cambria during a busy weekend, we recommend that you make reservations beforehand. Especially if you plan to go to one of the more popular restaurants in town. We can definitely make the reservation for you. We just need to know what name to put the reservation under, the number in your party, the restaurant, and the preferred time for your reservation.